Patient Experience

Patient Experience

In our efforts to provide the highest level of patient satisfaction, St. Mary's General Hospital administers a Patient Satisfaction Survey, which is sent to your home after you are discharged. Our goal is to provide excellent service. Your responses and suggestions are submitted anonymously and are used to help us provide the highest quality of care to every single patient. To learn more about our Patient Experience Program, please call 973-365-4731.

The Joint Commission

St. Mary’s General Hospital is accredited by The Joint Commission. If any concern cannot be resolved by working with one of our administrators, individuals are encouraged to contact The Joint Commission, by calling 1-800-994-6610 or by e-mail at complaint@jointcommission.org.